A CNET reporter learns some important lessons from AT&T: you don't always need phone service to get DSL, and dealing with customer service can be extremely frustrating. I ask this for a reason ...

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose phone service or fiber connectivity. The telecommunications giant touted ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Unlock to see our ratings and compare products side by side AT&T is part of the Cell Phone Services test program at Consumer Reports. In our lab tests, Cell Phone Service Providers models like the ...

It’s always worth checking reviews to see if a cellphone provider has good coverage in your area, but AT&T is a good option for those looking for wireless phone service. How do I know I can ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...