Customer engagement has undergone a transformative journey, driven by technological advancements, shifting consumer ...

After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and ...

The root of the word insurance dates over 500 years from the French ‘ensurer’ meaning engagement to marry. Today some leading ...

The bank laid out digital enhancements to its mobile app and plans to generate growth as regulatory burdens lift.

In today’s fast-paced and highly connected world, building strong customer relationships is more critical than ever.

Alvaria, a leading provider of compliance-first contact center software, announces that it has teamed up with Zoom, a global leader in communication technology, to empower contact centers with ...

We recently published a list of 10 Buzzing AI Stocks on Latest News and Ratings. In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against other buzzing AI ...

The report highlights that India’s e-commerce market is growing at a compound annual growth rate (CAGR) of 30.11%, with Tier II and III cities driving 65% of this growth.

Engagement comes naturally when employee self-interest aligns with the purpose of the business. Before the Industrial ...

Package.ai, a platform that provides artificial intelligence-based delivery for retail operations and customer service, said ...

AI, reels, content creators, and WhatsApp are driving customer lead generation for automobile companies and their dealerships ...

TikTok is currently used by more than 170 million Americans, including some local business owners who could lose customers due to the ban. Now, businesses have been forced to pivot to other social ...