This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...

The University is currently trialling the use of the Mitel Micollab Client to provide telephony services on and off campus using a software version of our Mitel telephones. The client can be installed ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...

We have created short tutorials to help demonstrate how easy it is to create and edit tickets using our Self Service portal, LANDesk. The Self Service portal has functions that make tracking the ...

Below are the steps required for MiCollab Softphone and Roaming Extension users to forward their phone calls to an external phone number, for example, a mobile phone. Adding Your mobile phone number ...

These are the steps for setting up an IMAP device or email client for your QMUL email account. 1. Open your email client that uses the IMAP settings. 2. Enter your Name and QMUL email address. 3.

1. Sign into your account on Outlook Web App (OWA). 2. Right-click on the root folder (your name) and select Permissions. 3. Click on the + icon on the top left hand corner to add a user. 4. On the ...

Cyberattacks are proliferating and evolving at a rapid rate, posing a serious challenge to Queen Mary. Criminals are increasingly targeting work email in order to trick anyone into transferring money, ...

It is sometimes necessary for IT Services staff to remote into your machine to investigate a problem. During the remote session you will not be asked to share your password. If necessary you will ...